FAQs

Q: If I have problems ordering or need help can I do it over the phone?

A: Of course! Feel free to contact our customer service on: 07440 178 842

 

Q: Can I order more than one hamper and have them delivered to multiple addresses?

A: The simplest way to do this is for you to create a new order for each hamper. When you place your first order make sure you create an account, then when you have paid return to the site and purchase the next hamper and change your delivery address.

 

Q: What are your terms and conditions?

A: You can read our terms and conditions by clicking here.

It covers:
Currency
Duties & Taxes
Substitution Of Goods
Cancelled Orders
Returns & Refunds
Delivery Times & Dispatch Dates,
Shipping To Uk
Deliveries To Other Addresses

 

Q: What happens if I am out when delivery is made?

A: The courier will leave the parcel somewhere safe. Please make sure we have the phone number of the recipient (and email address if known) so the courier can contact to advise of the delivery. These details are never used for any other purpose than to assist a smooth delivery.

 

Q: Can I mix hamper contents?

A: Unfortunately not.